Client Onboarding Specialist
New York

About Moat

Moat is a brand intelligence and SaaS analytics company focused on transforming digital advertising with our two products: Moat Analytics and Moat Pro. Moat Analytics is a proprietary solution which enables the collection of signals and metrics to better understand ad effectiveness, engagement, and overall consumer attention. Moat Pro is an industry wide real-time search solution providing insights across brands, publishers, and the ad tech landscape.

About the Opportunity

  • Collaborate with Moat's sales and integrations teams to ensure a well designed and supported pre-sales and onboarding experience for new clients and partners.
  • Ensure the consistent delivery of successful account onboardings as the point person in client discussions by email, over the phone, and in person.
  • Become a power user of Moat’s platform and products and conduct complex analyses.
  • Become an expert on Moat's strengths and capabilities providing technical and consultative support to our prospective client base on a daily basis.

About You

  • BS or BA Degree from a highly competitive school.
  • Deep hands-on experience with ad trafficking systems and the ad serving pipeline.
  • Positive, clear, and professional written and phone communication.
  • Strong Excel skills.
  • Outstanding attention to detail.
  • Positive outlook.
  • Experience with project management in the digital space in a plus.

About the Team

  • We hold ourselves to exceptionally high standards for the client experience.
  • We are dedicated to providing fast, thoughtful, and high-touch interactions with every client, during every stage of their partnership with us.
  • We value superior writing skills and a friendly, considerate, and value-driven communication style.
  • We strive for incredible attention to detail, empathy, and fast turnaround times.
  • We love what we do and have a ton of fun doing it.


All offers for employment with Moat are contingent upon successful completion of a background check. 

Our organization participates in E-Verify.

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