Moat is a brand intelligence and SaaS analytics company focused on transforming digital advertising with our two products: Moat Analytics and Moat Pro. Moat Analytics is a proprietary solution which enables the collection of signals and metrics to better understand ad effectiveness, engagement, and overall consumer attention. Moat Pro is an industry wide real-time search solution providing insights across brands, publishers, and the ad tech landscape.
About the Opportunity
- Collaborate with Moat's sales and integrations teams to ensure a well designed and supported pre-sales and onboarding experience for new clients and partners.
- Ensure the consistent delivery of successful account onboardings as the point person in client discussions by email, over the phone, and in person.
- Become a power user of Moat’s platform and products and conduct complex analyses.
- Become an expert on Moat's strengths and capabilities providing technical and consultative support to our prospective client base on a daily basis.
- BS or BA Degree from a highly competitive school.
- Deep hands-on experience with ad trafficking systems and the ad serving pipeline.
- Positive, clear, and professional written and phone communication.
- Fluency in Japanese or Mandarin.
- Strong Excel skills.
- Outstanding attention to detail.
- Positive outlook.
- Experience with project management in the digital space in a plus.
About the Team
- We hold ourselves to exceptionally high standards for the client experience.
- We are dedicated to providing fast, thoughtful, and high-touch interactions with every client, during every stage of their partnership with us.
- We value superior writing skills and a friendly, considerate, and value-driven communication style.
- We strive for incredible attention to detail, empathy, and fast turnaround times.
- We love what we do and have a ton of fun doing it.
All offers for employment with Moat are contingent upon successful completion of a background check.